Short text
A single line of text
Your name
Sofía Mesa
10/40
form.wa.link/yourbrand
Walink Forms
A branded form you build with the questions you need from your customers. They answer first, then land in WhatsApp with those answers already written into the opening message, so every chat starts with the details you need.
$10 / month per form
Drafts are free. Your subscription is the number of forms you choose, and publishing one uses one.
WhatsApp form builder features
all features included in every form
One question at a time, or all at once
Up to 20 questions per form, 11 types: text, email, phone, choices, numbers, dates, ranges...
Answers pre-filled in WhatsApp
WhatsApp opens with every answer typed under your opening line, ready to send to your WhatsApp account.
Your logo and five colors
Brand the form with your logo and colors. The live preview in the editor shows exactly what customers will see.
Responses are saved - CSV export
Switch on saving and every submission is kept in your dashboard, searchable and exportable to CSV.
Form analytics
See how many people opened, started and sent the form, and how many reached each question.
Privacy policy link
Link your privacy policy in the form’s footer, whether or not you save responses.
How it works
How a WhatsApp form works, step by step
Forms
Your customer opens the form
They tap form.wa.link/yourname from your bio, an ad or a QR code. It opens in any phone browser with your logo and colors, nothing to install.
form.wa.link/studionube
Book a session
Six quick questions. We confirm the slot on WhatsApp.
6 questions · about 1 min
You'll finish the conversation on WhatsApp.
Powered by Walink
Try it — tap Start
Question types
11 question types, sent as one WhatsApp message.
Every question has a type, and the type decides what the customer gets on form.wa.link: a text box, a list to pick from, a calendar. Whatever they answer arrives as one line of your WhatsApp message, after its question in bold. Mark any question required or optional, add helper text, set limits, and reorder them as you like, up to 20 per form.
Type it
Free text, with the length limits you set. Email and phone answers are checked before the customer can continue.
Paragraph
A longer, multi-line answer
Describe the issue
A line or two is plenty.
Sensitivity on the upper left side, for about a week.
53/300
An email address, validated
We send the confirmation here.
sofia@mesa.co
Phone
A phone number with country code
WhatsApp number
+1 415 555 0132
Number
A numeric value
Number of patients
Up to 6 per booking.
2
Pick it
Options you wrote, in the order you wrote them. One answer, or as many as apply.
Dropdown
Pick one from a dropdown list
Preferred clinic
Riverside
Single choice
Pick exactly one option
Type of visit
Check-up
Whitening
Multiple choice
Pick any number of options
Also interested in
Pick any that apply.
Braces
Pick a date or time
The phone’s own pickers, so nobody types a date by hand. Sent as dates you can read.
Time
A time of day
Preferred time
9:30 AM
Date
A single calendar date
Preferred date
Sep 12, 2026
Date range
A start and end date
Your travel dates
From
Sep 14, 2026
To
Sep 18, 2026
All of it, in one message
The customer reviews the answers, taps once, and WhatsApp opens with this written. Your lead-in line first, then each answer under its question, in the order you set.
Hi Dental Sol! I’d like to book a visit. Your name: Sofía Mesa Describe the issue: Sensitivity on the upper left side, for about a week. Email: sofia@mesa.co WhatsApp number: +1 415 555 0132 Number of patients: 2 Preferred clinic: Riverside Type of visit: Cleaning Also interested in: Whitening, Implants Preferred time: 9:30 AM Preferred date: Sep 12, 2026 Your travel dates: Sep 14, 2026 → Sep 18, 2026
Customization
Customize your form: logo, colors, layout and link.
Choose the form’s web address, add your logo, set five colors and pick a layout. The editor shows a live preview of the real page beside the fields, so what you see there is what customers get.
What you set
-
An address you choose
form.wa.link/your-name: lowercase letters, numbers and hyphens. Set when you create the form, fixed after.
-
Logo, title and intro
A square logo above the title, your initials until you add one, and an optional line saying what the form is for.
-
Five colors
Title, text, background, progress bar and button. Button labels go white or dark on their own, so any button color stays readable.
Examples: -
Two layouts
One question per screen, or every question on a single page. Switch whenever you like.
-
Your opening line
The first line of the WhatsApp message is yours. Here: “Hi Dental Sol! I’d like to book a visit.” The answers follow it, one per line.
-
Privacy policy link
Optional. Add yours and it sits in the footer, before anyone answers.
What your customer sees
form.wa.link/dentalsol
Book a visit
Tell us who you are and when suits you. We confirm on WhatsApp.
2 questions · about 20s
Your name
Sofía Mesa
Type of visit
Check-up
You'll finish the conversation on WhatsApp.
Privacy policy Powered by Walink
Responses & analytics
Save every response, see where people drop off.
Every published form gets an optional inbox in your dashboard that keeps each submission, and a report of how many people viewed, started and sent the form. Both are unlimited, and both export to CSV.
Responses
Book a visit
731 responses collected
| Received | Your name | Type of visit | Preferred date |
|---|---|---|---|
| Sep 10, 2026 | Sofía Mesa | Cleaning | Sep 12 |
| Sep 10, 2026 | Mateo Ortiz | Check-up | Sep 14 |
| Sep 9, 2026 | Priya Nair | Whitening | Sep 15 |
| Sep 8, 2026 | Camila Rey | Check-up | Sep 16 |
| Sep 8, 2026 | Lucas Almeida | Cleaning | Sep 18 |
| Sep 7, 2026 | Aarav Shah | Check-up | Sep 19 |
-
Search every answer
Type a name, a date or a choice and the table narrows to the responses that match.
-
Export to CSV
The whole inbox, or just what your search matched, as one spreadsheet.
-
Unlimited, and safe to edit
No cap on responses. Each keeps the question it answered, so editing the form later never rewrites what people sent.
Analytics
Book a visit
form.wa.link/dentalsol · 3 questions
Form views
1,420
18% vs previous 30 days
Started
968
68% of views
Responses
731
22% vs previous 30 days
Completion rate
51%
Responses over views
Completion funnel
Share of views at each step
Form viewed 1,420 100%
Started answering · 32% drop-off 968 68%
Completed & sent · 24% drop-off 731 51%
Sent to WhatsApp · 4% drop-off 702 49%
-
Completion funnel
Viewed, started, completed and sent to WhatsApp, with the drop-off at every step.
-
Reach per question
On step-by-step forms, how many people were still answering at each question, so you see where they stop.
-
Where the views come from
Country and city, the platform that sent them, direct visits against QR scans, device and browser. Any date range, compared with the period before.
Use cases
WhatsApp forms for every kind of business.
Any business that asks the same questions before every chat has a form that fits. Each card names the form that business would start with, and what lands in the chat.
Dental clinics
Patient name, the reason for the visit and a preferred day and time, in one message. Your reply is the confirmed slot.
Kind of form: Booking form
Cleaning services
Home size, rooms, how often and the date they want. Everything the price depends on is in the first message, so the first reply is the quote.
Kind of form: Quote request
Bakeries
Cake size, flavor, the words on top and the pickup date, itemized. You confirm the total in the chat.
Kind of form: Order form
Boutique hotels
Check-in and check-out as one date range, guests and room type. Availability is the only thing left to answer.
Kind of form: Reservation form
Real estate
Buying or renting, the area, a budget range and when they plan to move. You know how ready a lead is before you type a word.
Kind of form: Lead form
Fitness studios
Name, email, the class and the time slot. Save responses and the roster builds itself; the chat is where the reminder goes.
Kind of form: Registration form
Salons
Service, stylist and a preferred time. No back-and-forth to find out what they came for.
Kind of form: Booking form
Movers
From and to, home size, floor, elevator or not, and the moving date. Enough to price the move in the first reply.
Kind of form: Quote request
Restaurants
Dishes as multiple choice, a quantity, pickup or delivery and the time. The order arrives reading like a ticket.
Kind of form: Order form
Car rentals
Pickup and return dates, car category and the driver’s age. The quote goes back as the first reply.
Kind of form: Reservation form
Insurance brokers
Type of cover, what to insure and the renewal date. Advisors open the chat with the facts, not the questions.
Kind of form: Lead form
Language schools
Level, the course they want, a preferred schedule and an email. Enrollment starts with the answers already there.
Kind of form: Registration form
Vet clinics
The pet, the symptoms in a few lines and the day that suits. You triage before the chat even starts.
Kind of form: Booking form
Repair services
What’s broken, in their own words, the neighborhood and when they’re home. Price it or book the visit from one message.
Kind of form: Quote request
Florists
Arrangement, size, delivery date and the card message, in one message you can read back to them.
Kind of form: Order form
Tour operators
The tour, travel dates, group size and the hotel for pickup. One message holds the whole booking request.
Kind of form: Reservation form
Software sales
Company, team size, what they use today and when they want to switch. Sales opens the chat already qualified.
Kind of form: Lead form
Event organizers
Name, email, ticket type and dietary needs. Save responses and the guest list keeps itself; confirmations go out in the chat.
Kind of form: Registration form
Photographers
Type of session, date, location and how many people. You confirm the slot on WhatsApp.
Kind of form: Booking form
Wedding planners
Date, venue, guest count and a budget range. The first call already has the brief.
Kind of form: Quote request
Card1 / 20
Pricing
Pay per form. Drafts are free.
One price, no tiers: every published form is $10 a month, with everything below included and no limit on responses. Your subscription is the number of forms you choose, publishing one uses one, and drafts never do.
Forms
$10 / month per form
Monthly. One unit covers one published form.wa.link; drafts are free.
Secure checkout and invoices by Stripe. Cancel anytime.
Everything in a Walink form
The form
- form.wa.link/yourbrand — a handle you choose
- Up to 20 questions, 11 question types
- Required or optional, helper text, min and max limits
- One question at a time, or all on one page
- Your logo and five colors, previewed live
Into WhatsApp
- Answers arrive pre-filled in the first message
- To a phone number or a WhatsApp username
- Your own opening line above the answers
- Optional privacy-policy link before people answer
- Edit questions and destination anytime
Measure
- Views → started → sent funnel
- How many people reached each question
- Optional response inbox, searchable
- CSV export of every submission
- Unlimited responses
Questions
WhatsApp forms: frequently asked questions
They always arrive in the WhatsApp message. Storing a copy in your account is a separate switch — turn it on and every submission also lands in the form’s inbox, searchable and exportable to CSV.
A Walink form is a page at form.wa.link/your-name that asks your questions one step at a time or all on one page. When the respondent finishes, WhatsApp opens with every answer already typed into the message, under an opening line you wrote, and they tap Send. You reply in the chat like any other conversation.
The form itself opens in any browser, on any device, with nothing to install. Sending the answers opens WhatsApp — the app on a phone, WhatsApp Web or the desktop app on a computer — so they need a WhatsApp account to send. There is no other way the answers reach you.
Nothing is sent on the respondent’s behalf: the message is pre-filled and they press Send in WhatsApp. That message is your notification — it arrives in your chats like any other, so there is no email alert to set up. If you switch on “Save form responses”, a copy also lands in the form’s inbox in the dashboard.
Up to 20 questions per form, using 11 question types: short text, paragraph, email, phone, dropdown, number, single choice, multiple choice, time, date and date range. Views and responses are unlimited; a form costs $10 a month however many people fill it in.
Not in the form — the 11 types cover text, choices, numbers, dates and times. Since every response ends in a WhatsApp chat with you, ask for the photo or document there: the respondent can attach it in the same conversation the form just opened.
Each form hands off to one WhatsApp number or username. For a team, create one form per person, or put a Smart Link in your bio to route people to the right agent first and send each agent to their own form. Groups can’t receive form responses because WhatsApp opens one-to-one chats from a pre-filled message.
Link to it rather than frame it. The form lives at its own address, so add a button on your site, put it in your Instagram or TikTok bio, or print its QR code; the page opens full-screen in the visitor’s browser. Walink forms are not designed to sit inside an iframe.
Yes. Every form has a QR code for its form.wa.link address, with the same styling options as a Premium Link’s: dot and corner shapes, colors, your logo, and PNG or SVG downloads for print.
Everything you write — the title, the intro, every question, the choices and the opening line of the message — is in whatever language you type. A few fixed labels on the page, such as Start, Continue, Finish and the line saying the conversation continues on WhatsApp, are in English.
Yes. Questions, colors, layout, the opening line and the number or username can change at any time, and the address keeps working. The one fixed thing is the address itself. Stored responses keep the question they answered, so editing later never rewrites what people already sent.
Answers travel to you inside the WhatsApp message. Walink keeps a copy only if you turn on “Save form responses” for that form; delete the form and its stored responses go with it. You can also attach your privacy policy so respondents can read it before they answer.
$10 a month per published form, with unlimited questions up to 20, unlimited responses and analytics included. Building and previewing a form is free — you subscribe when you publish it, and if you cancel the form becomes a draft again instead of being deleted.
Build your WhatsApp form for free. Publish it for $10 a month.
Create and preview the form in the dashboard at no cost, and subscribe when you’re ready to put it live.